Al Karawan Tourism LLC is committed to protecting and respecting your privacy. This website is owned and operated by Al Karawan Tourism LLC. We are committed to adopting the highest standards when it comes to how we collect, use and protect your personal information.
WHY AND HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to provide the services you have requested, including:
This is so we can provide the services to you in line with our contractual obligations to you. We may use your personal information when we communicate with you, in order to:
COLLECTION OF INFORMATION
When you register to our services, we may collect:
HOW DO WE USE YOUR PERSONAL INFORMATION?
To fulfil any agreement we have with you, including booking tour or package, confirming your schedule, contacting you if there are changes to your tour, and responding to your enquiries or requests.
To keep you informed about our products and services, special offers and events. You can unsubscribe from these platforms at any time.
You have the right to see or access the personal information we hold about you. To receive a copy, please email us firstname.lastname@example.org
In addition, you have certain rights regarding your personal information, subject to local law. These include the following rights to:
If you are concerned that any of the information, we hold about you is incorrect, or out of date, please email us at email@example.com to report your concerns and we will take appropriate steps to amend our records.
Please note that we will likely require additional information from you in order to honour your requests.
RETENTION OF INFORMATION
Al Karawan Tourism LLC will retain customer data for as long as it is necessary to fulfil the purpose for which it
was collected, the legal or business purposes of Al Karawan Tourism LLC, or as required by relevant laws.
We also retain your information to make your future interactions with us convenient and to personalize communication and the products and services offered to you.
LIVE CHAT SERVICE
We use WhatsApp Messenger to supply and support our live chat service, which we use to handle customer enquiries in real time. We only collect the data needed to provide our services. If you use the live chat service on our website, we will collect your name, email address, city of residence and the contents of your live chat session.
SHARING PERSONAL INFORMATION
We may share your personal information with third parties under the following circumstances:
Service Providers: We work with carefully selected Service Providers that carry out certain functions on our behalf. These include, for example, companies that help us with technology services, storing and combining data, processing payments and advertising. We only share personal information that enables our Service Providers to provide their services.
Some of the Service Providers we work with operate online media channels, and they place relevant online advertising for our products and services, on those online media channels on our behalf. For example, you may see an advert for our products and services when you use a particular social media site.
HOW WE PROTECT YOUR INFORMATION
We follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorized access to that information. Customer data is stored in our secure server which requires security authentication to access.
Our websites are secured using an SSL Certificate. It secures all data as it is passed from your browser to our website’s server. Nevertheless, there is no transfer method via the internet and no method of electronic storage which is 100% safe. We take all reasonable steps to protect your personal information but cannot guarantee the security of any data you disclose to us by email or online Stored data on our internal systems are protected via firewall. Access is only given to specific users via access control both on ‘user level’ and ‘network level’.
By visiting the www.alkarawantourism.com website you agree and consent that we and third parties can store and access IP addresses, cookies, and use other tracking methods to collect aggregated data about website usage.
Modern browsers allow you to change your cookie settings. You can set your browsers or devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time.
Improve the way we work
Deliver relevant online advertising
TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?
Law enforcement or governmental organizations where we are required to do so by any applicable law.
We may change this policy from time to time without notice and the updated version will be posted on this page. Please check this page occasionally to ensure that you’re aware of the changes.